Privacy Policy

Who we are

Bare Camper is a joint venture between Dream Drive (ABN to be confirmed) and DIY RV Solutions, operating from 1/10 Jones Road, Capalaba QLD 4157. When we say “we”, “us”, or “our” in this policy, we mean Bare Camper and its associated entities.

What we collect

We collect information you provide to us directly, including:

• Account information — name, email address, phone number when you create an account
• Enquiry details — vehicle preferences, budget, build requirements when you submit a form or scout request
• Payment information — processed securely through our payment provider. We do not store card details on our servers.
• Communications — messages sent through our in-app chat or email
• Usage data — pages visited, vans browsed, filters used. Collected via Google Analytics (GA4).

How we use it

• To provide our services — sourcing vehicles, processing builds, managing your account
• To communicate with you — order updates, auction results, vehicle recommendations
• To notify you when vans matching your preferences become available
• To improve our website and services based on usage patterns
• To comply with Australian legal obligations

Who we share it with

We may share your information with:

• Our buyer agents — Japan-based agents who source vehicles on your behalf. They receive only the information needed to find and bid on vehicles for you.
• Service providers — Supabase (database), Resend (email), Vercel (hosting), Google Analytics (analytics). These providers process data on our behalf under their own privacy policies.
• Compliance and shipping partners — when required to import and register your vehicle in Australia.

We do not sell your personal information to third parties.

Cookies and analytics

We use Google Analytics 4 to understand how visitors use our site. This collects anonymised usage data including pages visited, time on site, and device information. No personally identifiable information is shared with Google. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

Data security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, and disclosure. Our website uses HTTPS encryption. Account data is stored securely in our database with role-based access controls. However, no method of transmission over the internet is 100% secure.

Your rights

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Opt out of marketing communications at any time

To exercise any of these rights, email us at hello@barecamper.com.au.

Changes to this policy

We may update this policy from time to time. We'll notify you of significant changes by email or by posting a notice on our website. Your continued use of Bare Camper after changes constitutes acceptance of the updated policy.

Contact us

If you have questions about this privacy policy or how we handle your data:
Email: hello@barecamper.com.au
Phone: 0432 182 892
Address: 1/10 Jones Road, Capalaba QLD 4157